Refund and Returns Policy

Overview

For items purchased online, returns and exchanges are accepted within 15 days of the delivery date. To initiate a return or exchange, please get in touch with us at
[email protected] to obtain a return authorization. Be sure to include the item’s order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 7 business days for your refund to be processed once we receive your return or exchange.

Return Shipping

Shipping instructions will be included with your return authorization.

ELIGIBLE ITEMS

The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

CONDITION OF ITEMS

Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact and tags attached.

FORM OF PAYMENT

Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds

If you haven’t received a refund yet, first recheck your bank account.

It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

Need help?

If you have any questions about this return policy, please get in touch with us at [email protected]